BASIC PURPOSE:

This position is under the general direction of the Restaurant Manager and performs as the Manager in their absence and is responsible for all personnel and all Food & Beverage Department operations during the assigned shift. Incumbent is responsible for scheduling, performance management, and training of all subordinates on assigned shift.

TYPICAL FUNCTIONS:

  • Facilitate availability, supervision, training and development of frontside personnel.
  • Prepare end of shift reports, disciplinary reports, and paperwork regarding department operations.
  • Prepare inventories, maintains records of various food items conditions.
  • Report all incidents occurring during his or her shift to Restaurant Manager.
  • Order goods as backup to the Restaurant Manager.
  • Maintain Food & Beverage Departmental cash reserves during assigned shift, to include review of cashier’s till and end of shift reports.
  • Resolve conflicts among customers and/or staff.
  • Perform duties of subordinates as required
  • Maintain a professional hygiene and appearance.
  • Attend and satisfactorily complete required training as directed by the Supervisor or the Human Resources Department.
  • Must perform all work functions in accordance with the Safety Policies and Procedures.
  • Other duties as assigned.

REQUIRED COMPETENCIES:

  • Integrity / Honesty
    All San Felipe Enterprise employees must operate in an ethical manner by following all San Felipe Enterprise policies and procedures relating to cash transactions, handling, tracking, and proper behavior between staff and customers. Incumbent must conduct oneself above the appearance of doing something wrong.
  • Customer Service / Client Orientation
    All San Felipe Enterprise employees must be able to develop a clear understanding of customers’ needs and goals while maintaining clear communication with customer regarding meeting their expectations. Must follow though and respond to customers’ requests and inform them of action taken in a courteous, professional manner.
  • Teamwork
    All San Felipe Enterprise employees must be competent in working effectively with division members and members of other divisions to resolve common issues or problems as well as listening and seeking others’ perspective on how to complete assignments. Keeps others informed and up-to-date about tasks, progress, or projects. Not engage in gossip of any kind or harassment of any kind.
  • Flexibility
    Incumbent in this position must be able to accept rapid change in job assignments, schedules, or priorities.
  • Team Leadership
    Incumbents in this job must effectively manage and guide group efforts by providing an appropriate level of feedback to both individuals and groups regarding their performance and progress.
  • Teaching Others
    Incumbents in this position must be able to take responsibility for the development of individuals and groups through appropriate teaching, guidance and coaching techniques.

MINIMUM QUALIFICATIONS:

  • High School Diploma, or equivalent, required AND 2 experience in the restaurant or kitchen. Must have 1 year in supervisory capacity; or an equivalent combination of education and experience.
  • Extended working hours, including weekends, may be required.
  • Must possess Class III Gaming License.

 

DEPARTMENT:         TRAVEL CENTER RESTAURANT
SUPERVISOR:           RESTAURANT MANAGER

    Application Submission

    You may submit a job application by filling out and submitting the following form.
    An asterisk(*) indicates a required field.

    You may submit your resume here:






    Are you at least 21 years old? YesNo
    Are you legally eligible for employment in the U.S.? (if hired, verification will be required by law.) YesNo
    Date available to start work

    Have you worked for us before?YesNo



    Are you employed at the present time? YesNo
    Are you enrolled in a federally recognized Pueblo/Tribe? YesNo




    Have you ever filed an application for a gaming licence? YesNo
    If Yes, indicate the jurisdiction and final determination of the application:
    was your licence or qualification status ever revoked, suspended or terminated? YesNo
    If Yes, explain:
    Do you have any relatives or significant others working with us? YesNo
    If so, what is their name and in what department do they work:

    EDUCATION

    Are you a High School Graduate/GED Certification? YesNo

    Any vocational/technical or college/university hours? YesNo
    If Yes, please list any hours completed, or degree(s)



    PRIOR EMPLOYMENT - Please list last seven years of employment










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    Reasons for leaving:

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