• Full Time (1 position)
• Part Time (1 position)


Under the Marketing Department, Guests Services is responsible for The Player’s Club. Processing applications and issuing Player’s Club cards; distributing/redeeming coupons; explaining promotion rules and procedures; and greeting all customers entering the Casino.


Essential Duties and Responsibilities: Include the following. Other duties may be assigned.

  • Working with the team ensures that every customer is greeted when they walk in the door and every customer problem or is resolved..
  • Responds to information queries for internal and external customers.
  • Explains promotion rules and procedures to customers.
  • Processes Players’ Club applications and issue membership cards.
  • Handles all space rentals at Black Mesa RV Park.



High School diploma; or 2 years related experience and/or training; or equivalent combination of education and experience. Continuous learning and improvement in customer service.


Math Ability:

Ability to apply basic mathematical concepts.


Computer Skills:

To perform this job successfully, an individual should have skills related to Word, Excel, Internet, keyboarding, and computer Customer Management software programs. Must also have the ability to work in a very fast paced environment, multitask, and change priorities as needed. 

    Application Submission

    You may submit a job application by filling out and submitting the following form.
    An asterisk(*) indicates a required field.

    You may submit your resume here:

    Are you at least 21 years old? YesNo
    Are you legally eligible for employment in the U.S.? (if hired, verification will be required by law.) YesNo
    Date available to start work

    Have you worked for us before?YesNo

    Are you employed at the present time? YesNo
    Are you enrolled in a federally recognized Pueblo/Tribe? YesNo

    Have you ever filed an application for a gaming licence? YesNo
    If Yes, indicate the jurisdiction and final determination of the application:
    was your licence or qualification status ever revoked, suspended or terminated? YesNo
    If Yes, explain:
    Do you have any relatives or significant others working with us? YesNo
    If so, what is their name and in what department do they work:


    Are you a High School Graduate/GED Certification? YesNo

    Any vocational/technical or college/university hours? YesNo
    If Yes, please list any hours completed, or degree(s)

    PRIOR EMPLOYMENT - Please list last seven years of employment

    Job Responsibilities:

    Reasons for leaving:

    Would you like to list another employer? YesNo

    Job Responsibilities:

    Reasons for leaving: