POSITION TITLE: FOOD & BEVERAGE DIRECTOR
SALARY RANGE: SALARIED
SUPERVISOR: GENERAL MANAGER
SHIFT: Varies – Day, Swing, Grave
JOB LOCATION: Black Mesa Casino
BASIC PURPOSE:
The Director of Food & Beverage administers the overall Food & Beverage department in accordance with management’s directives and policies and procedures. Develops and implements goals and objectives for the department. The incumbent is responsible for overall supervision of all Food & Beverage department personnel; and scheduling, performance management, and training of three Food Supervisors.
TYPICAL FUNCTIONS:
- Ensure proper operation and administration of Black Mesa Casino’s Food & Beverage operations.
- Direct the adequate availability, training, development, and performance management of subordinate personnel.
- Plan, organize, develop, and coordinate all Food & Beverage policies, procedures, and operating systems.
- Develop and maintain departmental budget controlling expenditures and maintaining a current record of transactions.
- Conduct and maintain inventory of departmental supplies and goods, maintain records of all spoilages, and order all goods and supplies for department.
- Prepare reports and paperwork regarding department operations.
- Prepare check requests for vendors and submit them to the finance department.
- Plan and communicate to department upcoming special events.
- Conduct weekly management staff meetings.
- Meet with vendors to evaluate and review goods and services.
- Review menu selections for appropriateness; communicate menu to subordinates.
- Perform duties of subordinates as required.
- Maintain professional hygiene and appearance.
- Attending and satisfactorily completing the required training as directed by the Supervisor or the Human Resources Department.
- Hold subordinates accountable for attending and satisfactorily completing required training as directed by the Supervisor or the Human Resources Department.
- Must perform all work functions in accordance with the Casino Safety Policies and Procedures.
- Other duties as assigned.
REQUIRED COMPETENCIES:
- Integrity/ Honesty
All Black Mesa Casino employees must operate in an ethical manner by following all Black Mesa Casino policies and procedures relating to cash transactions, handling, tracking, and proper behavior between staff and customers. Incumbent must conduct oneself above the appearance of doing something wrong.
- Customer Service
All Black Mesa Casino employees must be able to develop a clear understanding of customers’ needs and goals while maintaining clear communication with customers regarding meeting their expectations. Must follow through and respond to customers’ requests and inform them of action taken in a courteous, professional manner.
- Teamwork
All Black Mesa Casino employees must be competent in working effectively with division members and members of other divisions to resolve common issues or problems as well as listening and seeking others’ perspective on how to complete assignments. Keeps others informed and up to date about tasks, progress, or projects.
- Goal and Task Management
Incumbents in this job need to be able to plan, prioritize, set goals, establish standards, coordinate tasks, show concern for deadlines, and track progress with respect to personal performance.
- Reasoning
Incumbents in this position must have the ability to breakdown complex items or problems into their component parts. Analyze and use information to gain understanding or solve problems. Uses information to gain insight into time sequences, causality, varying contingencies, etc.
- Manage Resources
Incumbents in this position must appropriately allocate a variety of resources that may include materials, money, facilities, and equipment. Requires the ability to assess needs and track progress.
- Vision
Incumbent in this position must have the ability to gain an understanding of how an organization must change considering internal and external trends and influences and the ability to act upon and energize others towards enacting the vision.
MINIMUM QUALIFICATIONS:
- Must be 21 years of age or above.
- Possess sensitivity to Native American Indian/Tribal Culture.
- Must possess and maintain a valid, unrestricted New Mexico Driver’s License.
- Minimum Bachelor’s degree preferred AND/OR 5 years of experience in the food and beverage industry with at least 2 years in a supervisory capacity; or an equivalent combination of education and Continuous learning and improvement in the field. High degree of skill in organization and planning.
- Extended working hours, including weekends, may be required.
- Must possess Class Ill Gaming License.